Servant Leader and the driving force behind building a customer-centric culture with a 360-degree view of the customer identifying revenue growth opportunities with existing customers. C-level customer leader who takes full revenue and retention ownership of these realms through leveraged physical and digital communication channels and identifies opportunities across all touchpoints driving a deeper understanding of customer needs, satisfaction, and overall experience.
Amir Younes, is a proven global customer success leader with over 20 years of experience in creating, leading and empowering successful/high performing individuals, teams, and organizations to drive real business results.
Amir's experiences span international and domestic markets across corporate (tech, cpg, retail, auto and financial services), government, non-profit, and academic sectors assisting organizations with customer, corporate, and learning strategy, and individual and organizational performance.
Amir thrives in start-up, high-growth and mature company environments. Regardless of their industry or needs, Amir enjoys helping organizations and clients unlock their potential, identify and achieve their strategic goals, and disambiguating the uncertain.
