13+ years leading and building Customer Success, Services, and Account Management teams. Highly skilled in driving and influencing strategy. Results-driven approach holding teams accountable to over-performing on customer and revenue retention, generating growth revenue, and achieving best in class customer satisfaction scores in tight partnership with GTM and Product executive peers. Scaled through rapid growth and expansion both domestically and internationally. Hired at HubSpot at $15M private startup and advanced to Vice President at public company with revenue of $2.5B.
